SHA: 14 October is the final deadline for hospitals and clinics to sign the new contracts. The Government and governors have agreed how county facilities sign. Check yours before you go
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SHA: 14 October is the final deadline for hospitals and clinics to sign the new contracts. The Government and governors have agreed how county facilities sign. Check yours before you go.
The two-week extension that the Social Health Authority gave hospitals and clinics to sign its new 2026 – 2029 contracts runs out on Wednesday 14 October, and SHA chief executive Dr Mercy Mwangangi says there will be no further extension.
"At the end of the 14 days, the existing contracts will lapse, and no further extension will be granted," she said when the extension was announced on 1 October. As of that date, 10,006 providers were at various stages of the contracting process. Facilities that decline to sign must work with SHA's county managers to move their SHA patients to contracted facilities.
The deal on county hospitals
On Monday 5 October, Health Cabinet Secretary Aden Duale and the Council of Governors' health committee chair, Mombasa Governor Abdulswamad Nassir, agreed how public county facilities will be brought into the new cycle, which SHA calls HAKIKA.
Each county signs a master set of general terms once, then separate contracts for each fund: the Primary Healthcare Fund, the Social Health Insurance Fund, the Emergency, Chronic and Critical Illness Fund and the public officers' scheme.
County health executives coordinate the signing and county attorneys clear the contracts. Each facility remains individually contracted.
Facilities get 30 days to produce five documents that many were missing: an NSSF compliance certificate, a NEMA licence, a fire-safety certificate, a disability-compliance certificate and data-protection registration.
Clean claims are to be paid within 90 days, in the order received. Unpaid claims become certified liabilities.
"Our shared aim is that every eligible county health facility is contracted, paid on time, and able to serve SHA beneficiaries," the joint statement said.
SHA opened contracting help desks at its county offices on Monday. Separately, Duale has pushed the deadline for hospitals to move from the SHA portal to their own hospital information systems to 30 October. "No patient will be denied access to healthcare services because a facility has not yet fully transitioned," he said.
What it means for Kibra
Mbagathi, Mama Lucy, Kenyatta National Hospital and the county clinics that serve Kibra fall under the county deal. Nairobi County has to sign for its facilities by 14 October.
Before 14 October, ask your hospital, clinic or chemist whether it has signed the new SHA contract. After that date, unsigned facilities cannot bill SHA.
If you are in the middle of treatment at a facility that is not signing, you are entitled to a transfer, not to be abandoned. SHA's county office is the contact.
Your SHA contributions do not change under this deal.
Sources: Citizen Digital (county framework, 30-day document window, 90-day claims), People Daily (joint statement), The Kenya Times (10,006 providers, help desks), KBC (Mwangangi quote), The Star (30 October system deadline, Duale quote). See also KNN's earlier story on the 14-day extension.
That was a Kibra News Network report, read by an A I voice.
The two-week extension that the Social Health Authority gave hospitals and clinics to sign its new 2026–2029 contracts runs out on Wednesday 14 October, and SHA chief executive Dr Mercy Mwangangi says there will be no further extension.
“At the end of the 14 days, the existing contracts will lapse, and no further extension will be granted,” she said when the extension was announced on 1 October. As of that date, 10,006 providers were at various stages of the contracting process. Facilities that decline to sign must work with SHA’s county managers to move their SHA patients to contracted facilities.
The deal on county hospitals
On Monday 5 October, Health Cabinet Secretary Aden Duale and the Council of Governors’ health committee chair, Mombasa Governor Abdulswamad Nassir, agreed how public county facilities will be brought into the new cycle, which SHA calls HAKIKA.
Each county signs a master set of general terms once, then separate contracts for each fund: the Primary Healthcare Fund, the Social Health Insurance Fund, the Emergency, Chronic and Critical Illness Fund and the public officers’ scheme.
County health executives coordinate the signing and county attorneys clear the contracts. Each facility remains individually contracted.
Facilities get 30 days to produce five documents that many were missing: an NSSF compliance certificate, a NEMA licence, a fire-safety certificate, a disability-compliance certificate and data-protection registration.
Clean claims are to be paid within 90 days, in the order received. Unpaid claims become certified liabilities.
“Our shared aim is that every eligible county health facility is contracted, paid on time, and able to serve SHA beneficiaries,” the joint statement said.
SHA opened contracting help desks at its county offices on Monday. Separately, Duale has pushed the deadline for hospitals to move from the SHA portal to their own hospital information systems to 30 October. “No patient will be denied access to healthcare services because a facility has not yet fully transitioned,” he said.
What it means for Kibra
Mbagathi, Mama Lucy, Kenyatta National Hospital and the county clinics that serve Kibra fall under the county deal. Nairobi County has to sign for its facilities by 14 October.
Before 14 October, ask your hospital, clinic or chemist whether it has signed the new SHA contract. After that date, unsigned facilities cannot bill SHA.
If you are in the middle of treatment at a facility that is not signing, you are entitled to a transfer, not to be abandoned. SHA’s county office is the contact.
Your SHA contributions do not change under this deal.
Sources: Citizen Digital (county framework, 30-day document window, 90-day claims), People Daily (joint statement), The Kenya Times (10,006 providers, help desks), KBC (Mwangangi quote), The Star (30 October system deadline, Duale quote). See also KNN’s earlier story on the 14-day extension.
KNN Newsroom is the staff byline for stories written, rewritten and edited at the Kibra News Network desk. Where a story credits an outside outlet, the original source is linked at the foot of the piece.
